Connect directly through The Source App — DO NOT connect through phone settings or Bluetooth. Follow these steps:

  1. Plug in machine.
  2. Enable the Bluetooth on a BLE-capable Bluetooth device.Get the The Source app
    Android App or IOS App
    Download and install.
  3. Choose the small square icon in the upper right corner of the app (red when not connected).
  4. Select the “Src_XXXX” device.
    This number represents the last four digits of the serial number – printed on the back of the base unit.
  5. Touch outside the connect window to return to the control menu.
  6. It may take up to a minute or so for the connection to be made. The small icon in the upper right will change from red to green when the connection is complete, and the control page will change from zeros to reflect temperature, vacuum, and time remaining information.
    If you have more than one Source Turbo, you can select which one to display in the app by their serial numbers. This one app can monitor and control many Source Turbos.

If you can’t connect your SOURCE Turbo via your phone’s Bluetooth, follow these troubleshooting steps:

Close the app (don’t just “minimize” it – it should be closed).
Unplug the SOURCE Turbo appliance.
Wait 5 seconds.
Plug SOURCE Turbo back in.
Re-start the The Source app and select the connection to the appliance. It may take a full minute or longer to achieve a connection with some mobile devices when these steps are taken.

If your SOURCE Turbo still won’t connect or if you have other questions, contact our customer support team at info@extract.com.


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